This information is for physicians or administrative staff seeking to have an interface setup between their EHR and a lab, hospital, radiology provider, HIE, or in-office lab equipment.
Before we can do any interface work, we ask that you please communicate with the support or sales team at your EHR vendor and let them know that you are seeking to setup an interface. If Scalabull is the appropriate party to create the interface for you, the vendor will reach out to us or direct you to contact us.
Training: For all interface installations, your EHR will reach out to you immediately following completion of the setup in case you have any questions or require training.
If you are seeking to connect with Quest Diagnostics:
Scalabull cannot proceed until Quest approves your interface. You must submit your request directly to Quest Diagnostics here. We also recommend talking with your Quest Diagnostics sales representative, who can confirm whether or not Quest can create an interface with you.
All interfaces we create with Quest Diagnostics are bi-directional, and we are a drop-in vendor, meaning approved requests are installed automatically. Once Quest approves the interface request, setup is initiated automatically and usually takes less than 1 business day.
If you are seeking to connect with LabCorp:
Scalabull cannot proceed until LabCorp approves your interface. Talk directly with your LabCorp sales representative and they will confirm whether your request is approved.
All interfaces we create with LabCorp are bi-directional, and we are a drop-in vendor with LabCorp, meaning setups tend to take 1 business day or less. Once your interface is approved by LabCorp, a LabCorp analyst contacts Scalabull and we install the interface.
For interfaces with any other organization: please talk to your sales representative with the organization and provide our contact information: firstname.lastname@example.org. If you do not have a sales rep, technical points of contact or administrative staff can also be helpful.
Once the appropriate party establishes contact with us, we will inform you about whether we can create your interface and we can provide regular status updates for installations in progress.